DRAFT — this document is a placeholder and not yet legally binding. [ENTITY] will finalize it before launch.

Refund Policy

Last updated: [EFFECTIVE_DATE]

1. Digital goods

Premium themes are digital goods delivered instantly to your library. This Policy explains when a refund is possible.

2. When refunds apply

Because themes are downloadable digital files, a refund is only available if you have NOT yet downloaded the theme. Once a theme has been downloaded, the sale is final.

3. EU right of withdrawal

If you are an EU/EEA consumer, you normally have a 14-day right of withdrawal. By starting the download you expressly consent to immediate performance and acknowledge that you lose this right of withdrawal once the download begins.

4. How to request

To request a refund for a theme you have not downloaded, contact [CONTACT_EMAIL] with your order reference within [REFUND_WINDOW].

5. Contact

Refund questions? Contact us at [CONTACT_EMAIL].